Do you have 24/7 WordPress support?

No, our tech support are only available on our business hours:

Monday - Friday (10:00 am - 19:00 pm JST). Our offices are closed during weekends and Japan national holidays.  

However, we have a WordPress support service for enterprise you may consider: Yojinbo

Yojinbo is a WordPress enterprise support service on annual or monthly plans. Depending on the plan, support response time can be within 3 business days, within 1 business day or within 12 hours. 

 

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